Tucows – Nameserver doesn’t exist at the registry

Nameserver [ns1.domain-name.com] doesn’t exist at the registry

When you are configuring a domain name with custom name servers the custom name servers need to be registered. It is free and needs to be done with the registrar of the domain name. To discover your registrar use this web site www.who.is and type in your domain name then look at the registrar entry. If you are a reseller with Tucows or your hosting provider is ask them to do the following.

1. Login to their reseller control panel and locate the option to “Add Nameserver to All Foreign Registries”.
2. Type in the custom name server address and click on add nameserver.
3. On the Manage Interface, https://manage.opensrs.net, in the Name Server section, click on the link at the bottom of the page. “If you want to create or modify a nameserver which is based on <Domain Name>, click here.”
4. To create a new nameserver, add the DNS prefix (ns1, dns2, etc.) and the IP address, then click Create Name Server. The new name server will appear in the list above.

You will need to wait a few hours for the addition to propagate before you can change the name servers on your domain name. I usually just wait a day.